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 Volume 32
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barco Customer Service
By: Denise Neilson
Customer Service
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Hello to all...

I would like to formally introduce myself to you. My name is Denise Neilson I am part of Barco’s Customer Service team. I have been with the company a little over two years and have had some contact, may it be verbal or written, with most of you during that period of time. I do not know if everyone has heard, but we have recently added a new member to our Customer Service team. It is quite possible that some of you may have already spoken to her, her name is Diane Faldstein and she has been with us since the end of June. Diane has brought to Barco quite an extensive Customer Service background. In her spare time Diane enjoys reading, gardening, and swimming in her backyard pool. Training at Barco begins with working side by side not only with the various members of the office team but also with the gentlemen out in the shop, it is a continuous and ongoing process.

Customer Service in the United States can be reached by phone at 847-516-0900
x228-Denise or
x238-Diane.
My e-mail address is dneilson@barcoseals.com and
Diane’s e-mail is dfaldstein@barcoseals.com.
Should you require more extensive or technical expertise you may contact our engineer
Lisa Davis at x232
or via his e-mail at Ldavis@barcoseals.com.
The fax number for Barco is 847-516-5590.Customer Service can be reached between the hours of 7:00 A.M. to 4:30 P.M. Central Standard Time. You may also visit our website at www.barcoseals.com to view or print out any of our online catalogs.

Since Barco is a worldwide organization, you may contact our English colleages at Barco Europe.
Their phone is (44) 07881-816639
their fax is (44) 0161-7033963

You are also more then welcome to come visit us personally at either of our facilities. Just let us know when you would like to set up a time. Thank you for your continued support.

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